Contacts & Recruitment

Senior Consultant – Theatre Productivity Subject Matter Expert

*Applications for this role should be directed to recruitment@foureyesinsight.com for the attention of Julia Barling – please attach your covering letter and CV to the email*

Location: Client site – the role will require regular weekly travel/overnight stays

Salary: On application

About Four Eyes Insight
We use the combined power of people, data and technology to get to the root cause of elective care pathway inefficiencies; working collaboratively and engaging with all stakeholders to get buy in for change from the ground up. We implement interventions that optimise elective care pathways and provide tools to monitor their effectiveness ensuring that a culture of continuous improvement to drive long term, sustainable change is embedded along the way.

Role Summary
The Theatre Productivity Programme SME works alongside the Four Eyes Insight (FEI) Delivery and Workstream Leads, across engagements, to help ensure the quality and impact of FEI theatre productivity programmes. They achieve this through effective clinical observation and engagement, the application of in-depth knowledge of operational best practice and the ongoing coaching and development of internal and client teams. You will also be expected to contribute to the evolution of our theatre programmes and the development of the capability of the broader consulting body.

Required Skills and Experience

Applicants should have:

  • – Operational or clinical experience of the admitted pathway; in depth of knowledge of the theatre pathway
  • – Awareness of national agenda for theatres – waiting list management, GIRFT recommendations, post pandemic ways of working
  • – Evidence of building strong, trust-based relationships with clinicians and conveying credibility using detailed subject matter knowledge. Able to influence clinical, specialty and booking teams to drive operational efficiencies
  • – Examples of delivery around service transformation/productivity improvement or change management
  • – The ability to present complex concepts to wide and varied audiences
  • – Expert abilities in data analysis relating to outpatients; able to create insight and identify opportunities from dashboards and use this to drive change

 

Role Specific – experience of at least one of:

Scheduling

  • – Experience of managing or supervising a large, centralised booking team in a multi- site hospital
  • – Familiar with best practice scheduling processes; expert knowledge of the ‘642’ model, the importance of it within a Trust, and how adherence supports improved scheduling
  • – In depth knowledge of RTT and cancer performance targets

 

Theatre Management

  • – Familiar with best practice in theatre operations including patient safety, staffing and rota management, supplies management, cost and list optimisation and/or
  • – Implemented change initiatives in a substantial theatre complex, creating or improving theatre performance and metrics (utilisation, DNAs, OTD cancellations, cases per list, late starts, early finishes, inter-case down-time) and effectively managing clinical engagement as part of the change cycle
  • – Appreciation of changes to clinical and operational practice resulting from the COVID-19 pandemic

 

Pre-Operative Assessment

  • – Experience of managing a pre-operative assessment function or process and/or have led a successful programme to improve the effectiveness (increased patient throughput, reduced cancellations, better sequencing with scheduling) of the function

 

General

  • – Demonstrated ability to work across healthcare systems including NHSE&I
  • – Analysis and problem solving – strong knowledge of Microsoft Excel and able to translate personal experience and knowledge into approaches and solutions to client problems
  • – Project management – able to work within formal project and change management disciplines, excellent attention to detail to ensure the high quality of workstream outputs
  • – Communication – aptitude to engage and influence trust staff while ensuring clarity and impact, in both verbal and written communication
  • – Effective team work – able to work effectively as part of a team and, on occasions, lead a small team, knowing when and how to contribute specialist input for maximum impact
  • – Stakeholder Management – capable of building strong, expertise and trust-based relationships with trust staff and through this drive tangible improvements in productivity

 

Years of experience:

5-10 years operational management experience within the health service or management consultancy within the healthcare sector

Please note this role requires regular travel and working away from home on a weekly basis is expected/required.

 

Download the Theatre Productivity Subject Matter Expert job description

*Applications for this role should be directed to recruitment@foureyesinsight.com for the attention of Julia Barling – please attach your covering letter and CV to the email*