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Sustaining Outpatient Productivity Improvements: Lessons from Two NHS Divisional Directors
Webinar: Sustaining Outpatient Productivity Improvements Date: 23/10/2025 Speakers: Andrena Weston, Divisional Director at Shrewsbury and Telford NHS Trust; Sian Webley, Divisional Director of Operations at Walsall Healthcare NHS Trust; Samantha Sullivan, Delivery Director, Four Eyes Insight Chair: Stephen Dorrell, Chair, Prism Improvement and Four Eyes Insight “Earlier this year, NHS Confederation's Jim Mackey famously
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Webinar: Sustaining Outpatient Productivity Improvement
30-minute video Speakers: Andrena Weston, Divisional Director of Operations, The Shrewsbury and Telford Hospital NHS Trust Siân Webley, Divisional Director of Operations, Walsall Healthcare NHS Trust [video width="1920" height="1080" mp4="https://www.foureyesinsight.com/wp-content/uploads/2025/10/Sustaining-outpatient-productivity-webinar-1.mp4"][/video] Transcript 23 October 2025, 12:30pm Stephen Dorrell Good afternoon to everyone. My name is Stephen Dorrell. Those with
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Smarter Planning, Better Outcomes: The Impact of Demand and Capacity Modelling
The Impact of Demand and Capacity Modelling on Patient Care I’m really passionate about the benefits of good quality Demand and Capacity modelling. It isn’t just about filling in
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Case Study: A Strategy to Transform Gynaecology Theatres
Click here to download the full case study PDF: A Strategy to Transform Gynaecology Theatres. The Challenge As a tertiary centre, the Trust handles highly complex gynaecology cases. Despite
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Case Study: How SaTH Improved Outpatient Capacity and Patient Access
In a time when NHS Trusts are under increasing pressure to reduce waiting times and improve patient outcomes, The Shrewsbury and Telford Hospital NHS Trust
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Case Study: Enhancing Surgical Productivity
Click here to read the full case study. An NHS Elective Hub in North West England collaborated with Four Eyes Insight and Prism Improvement to implement a Theatre Improvement Programme over 20 weeks. This initiative
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Maximising Surgical Efficiency: The Impact of High Performance Lists
In a recent webinar hosted by Four Eyes Insight and Prism Improvement, experts Brian Wells, Samantha Sullivan, and Dr. Greg Cook, Clinical Director at Trafford Elective Hub discussed the transformative potential of High Performance Lists
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Infographic: Impact of High-Performance Lists
An NHS Surgical Hub in North West England collaborated with Four Eyes Insight and Prism Improvement over 20 weeks to implement a successful Theatre Improvement Programme. Part of the programme was to introduce High-Performance Lists (HPLs) that would optimise surgical productivity by refining workflows to overlap processes and minimising operational inefficiencies. Results are shown in
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